Legal information
Privacy policy
Last updated: 14 November 2026
Who is responsible for your data
The controller of your personal data is LeetSoft OOD, a company registered in Bulgaria.
- UIC (registration number): 204769603
- Address: Kamelia 47, 8240 Sunny Beach, Bulgaria (R&D office)
- Email: [email protected]
We process your data under the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and the Bulgarian Personal Data Protection Act (Закон за защита на личните данни).
What data we process
- What you give us in the contact form: name, email or phone (WhatsApp, Telegram), what you need and your message.
- What you give us if you write to us by email, WhatsApp or Telegram, or book a call in Calendly.
- Technical data about your visit: IP address, browser, device, pages viewed. Part of it is logged by our hosting provider for security; analytics only runs if you accept it in the cookie notice.
We do not ask for card details or special categories of data.
Why we use it and on what legal basis
- To answer your request, prepare a quote and, if we work together, run the project. Legal basis: steps prior to a contract and performance of a contract (Art. 6(1)(b) GDPR).
- To keep the website secure and working: protection against attacks and technical hosting logs. Legal basis: legitimate interest (Art. 6(1)(f) GDPR).
- To measure visits and which pages bring requests (Google Analytics), without names, emails or phone numbers. Legal basis: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.
- To meet legal obligations, for example accounting and tax, if you become a client (Art. 6(1)(c) GDPR).
We do not sell your data or make automated decisions that affect you.
Who else receives the data
We use these providers, who process data on our behalf or as independent controllers under their own policies:
- Cloudflare — website hosting, protection and delivery of the contact form.
- EmailJS — delivers contact form requests to our email.
- Telegram — notifies our team chat about new requests.
- Calendly — call booking, if you use it.
- Google Analytics 4 (Google) — visit statistics, only with your consent.
- YouTube (Google) — the client testimonial video, in privacy-enhanced mode; it loads only if you play it.
If you write to us on WhatsApp or Telegram, those services process the messages under their own policies.
Data transfers outside the EEA
Some of these providers may process data outside the European Economic Area (EEA), for example in the United States. Such transfers rely on an adequacy decision of the European Commission (including the EU-US Data Privacy Framework for certified companies) or on the standard contractual clauses approved by the Commission.
How long we keep the data
- Requests that do not become a project: up to 12 months after the last contact, then deleted.
- Client data: for the duration of the contract and afterwards for as long as legal obligations require (for example, accounting and tax).
- Analytics: until you withdraw consent or for each provider's retention period.
Your rights
You can ask us at any time for:
- access to your data and a copy of it;
- correction of inaccurate data;
- erasure of your data;
- restriction of or objection to processing;
- portability of the data you gave us;
- withdrawal of consent, without affecting earlier processing.
Write to [email protected]. We reply within one month.
If you believe we have not handled your data properly, you can complain to the Bulgarian data protection authority, the Commission for Personal Data Protection (КЗЛД / CPDP, cpdp.bg), or to the authority of your EU country; in Spain, the Spanish Data Protection Agency (AEPD, aepd.es).
Cookies
Technical cookies needed for the website to work do not require consent. Google Analytics only loads if you accept it in the cookie notice. You can change your choice at any time with the button below or the "Cookie settings" link in the footer.
Changes to this policy
If we change how we process data, we will update this page and the date above. If the change is significant, we will show it clearly on the website.